At Statewide Courier Management LLC, we are committed to providing reliable and professional delivery services. Due to the nature of time-sensitive deliveries, all courier service fees are considered final once the service has been initiated.
Eligibility for Refunds
- If your delivery was not completed due to our error or failure, you may be eligible for a full or partial refund.
- Requests for refunds must be made within 48 hours of the scheduled delivery time.
- No refunds will be issued for delays caused by incorrect delivery details provided by the client, inaccessible delivery locations, or acts beyond our control (e.g. weather or traffic disruptions).
How to Request a Refund
To request a refund, please contact us at admin@statewidecouriermanagement.com or call 754-334-0272 with your order details and reason for the request. Our team will review your case within 2 business days and notify you of the outcome.
We reserve the right to update this policy at any time to reflect changes in our operations or applicable laws.